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From meter to cash to grid: one trusted view of a utility.

Meter-to-cash, outage and asset data that finance and operations can both trust.

Utilities run on some of the most complex enterprise systems anywhere — customer information and billing platforms, meter data, outage management, asset registers, ERP — and most were never designed to report together. Our team brings hands-on experience from large North American utilities, including enterprise reporting, data modernization, and customer and billing systems.

What is at stake

Revenue leakage, unbilled consumption, aging receivables and regulatory reporting all hide in the gaps between systems. Closing those gaps is worth more than any single new tool.

Our team’s experience

Our experience spans legacy-to-modern migrations, Oracle Utilities CC&B and MDM, Power BI, Databricks, SQL and enterprise data modelling. That is the team’s background, not a list of Mela Consulting clients.

Where we focus

What we do for energy & utilities organizations.

  • Meter-to-cash analytics

    Reporting across meter reads, billing, payments and collections that exposes exceptions early — estimated bills, stuck accounts, unbilled service points — instead of at month end.

  • Customer and billing system data

    Extracting, modelling and reporting from customer information and billing platforms — including Oracle Utilities CC&B and MDM — without destabilizing them.

  • Operations and outage intelligence

    Outage, restoration and reliability reporting that ties operational events to customer impact and regulatory measures.

  • Back-office automation

    Automating exception handling, customer correspondence and reconciliation work that today runs through spreadsheets and email.

What changes

The operating picture, before and after.

Not projections — the shift in how the work runs once the definitions are settled and the process is automated.

  • TodayBilling exceptions found at month end

    With MelaExceptions surfaced daily and routed to the team that resolves them

  • TodayFinance and operations reconcile competing numbers

    With MelaOne model both report from

  • TodayRegulatory reports assembled by hand

    With MelaReports generated from the same data leadership already uses

Relevant services

The practices that do this work.

Tell us what you're trying to solve.

If you run energy & utilities systems and recognize any of this, a short conversation is the fastest way to find out where the value is.

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