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MelaConsulting

Services

We build the layer that lets an organization run on what it knows.

Three practices, each judged by the business outcome it produces rather than the technology it uses. The technology matters — and it is listed underneath, where it belongs.

Data & analytics

Turn fragmented enterprise data into decision-ready intelligence.

Most organizations are not short of data. They are short of a version of it that leaders trust, that arrives on time, and that answers the question being asked. We design and build the platform, the models and the reporting layer that close that gap — and we stay until the numbers are in use.

What we are hired to fix

  • Reports that take days and still get disputed

    Month-end numbers assembled by hand from exports, with three teams holding three answers to the same question.

  • Core systems that nobody can report from

    Billing, ERP and customer systems that hold the truth but were never designed to give it back at the speed the business needs.

  • Dashboards that no one opens

    Reporting built around what was easy to extract rather than the decisions someone has to make on a Tuesday morning.

  • No foundation for AI

    Ambitions for AI and automation stalling on the same problem: the data is not modelled, owned or fresh enough to act on.

Intelligent automation

Take repetitive work off people — with AI agents you can hold to account.

Every enterprise runs on work that is repetitive, rule-bound and quietly expensive: documents keyed by hand, requests routed by email, exceptions chased on the phone. We find that work, redesign it, and automate it with AI agents and workflow systems that keep people in the loop where judgment matters — and we instrument every step so the effect is visible.

What we are hired to fix

  • Documents processed by hand

    Invoices, applications, claims and contracts that arrive as PDFs and scans and get re-keyed into systems by people who could be doing something else.

  • Requests that live in inboxes

    Customer and internal requests routed by email and spreadsheet, with no view of what is waiting, for how long, or with whom.

  • Customer service that does not scale

    Contact volumes rising faster than teams, with the same questions answered thousands of times.

  • Automation that was tried once and broke

    Scripts and macros built around one person, undocumented, and now a risk nobody wants to touch.

Enterprise technology

Enterprise systems that work together — and keep working.

Analytics and automation are only as good as the systems underneath them. Our team brings hands-on experience from Oracle enterprise platforms, legacy-to-modern platform migrations, ERP-adjacent integration and cloud architecture to the unglamorous work that determines whether any of it lasts: integration, data quality, performance and the application layer that ties it together.

What we are hired to fix

  • Systems that do not talk to each other

    Billing, finance, HR and operations platforms integrated by nightly files and manual reconciliation.

  • Oracle estates that are hard to change

    Critical Oracle applications and databases where every change is slow and every report is a project.

  • Cloud plans without a migration path

    A strategy to move to cloud, and no honest map of what depends on what.

  • Internal tools built in spreadsheets

    Business-critical processes running in workbooks and access databases because no one built the application.

How engagements are shaped

Sized to the decision you need to make.

Every engagement starts with the number it exists to move. The shape follows from there.

  1. 01

    Assessment

    Weeks, not months

    A short, senior review of your data estate or a process area, ending in a ranked list of what to do first and the number each item would move.

  2. 02

    Proof of value

    A bounded first build

    One problem, real data, real users. Ends with a working result and the evidence to decide what comes next.

  3. 03

    Build and operate

    Multi-phase delivery

    Platform, models, workflows and integrations built to be run by your team, with our engineers alongside them until they are.

  4. 04

    Advisory

    Ongoing

    Architecture, vendor and platform decisions, and a standing point of view for CIOs and data leaders who want a second opinion they can rely on.

Not sure which fits? Describe the problem and we will tell you whether it is a two-week assessment or a longer build.

Tell us what you're trying to solve.

A short conversation with a senior consultant — no deck, no pitch. We reply within two business days.